bazi Privacy Policy
Your personal information is entrusted to us — this document explains in detail how seriously bazi takes that responsibility.
This Privacy Policy ("Policy") applies to all users of the bazi platform. When you register, log in, or use our services on bazi, you automatically agree to the terms of this Policy. This Policy must be read together with our Terms and Conditions, as both documents together form the complete agreement between bazi and the user. We give the highest priority to the privacy of users in Bangladesh and never sell your information to unauthorised third parties.
Scope of Information Collection
1.1 Registration and Account Information
We collect the information you provide when opening an account on bazi. This includes your full name, date of birth, mobile number, email address, and the password you set. Identity document details required for age verification may also be collected at this stage, as all bazi services are for persons aged 21 or above only.
1.2 Transaction and Financial Information
Details of transactions completed via bKash, Nagad, Rocket, or bank transfer during a deposit or withdrawal are recorded in our system. This includes the amount, date, payment method, and the unique identifier number of the transaction. We never store full card numbers or bank PINs.
1.3 Usage Patterns and Technical Information
We analyse how you spend time on the bazi platform — which games you play, how long your sessions last, which sections you show the most interest in, and so on. In addition, your device type, operating system, browser version, IP address, and session logs are collected automatically. This information is used to maintain platform security and detect unusual activity.
1.4 Cookies and Similar Technologies
The bazi website uses cookies and similar tracking technologies. Session cookies maintain your logged-in state and are deleted automatically when the browser is closed. Persistent cookies help remember your preferences and language settings. Cookies can be disabled from your browser settings, though doing so may limit some features.
Purpose of Information Use
2.1 Service Operation and Improvement
bazi uses the information you provide to manage your account, process transactions, and award bonuses. By analysing your usage patterns, we improve the design of the platform to make game navigation easier and page loading faster.
2.2 Identity Verification and Fraud Prevention
bazi follows identity verification steps before every withdrawal. This is essential to protect the funds of other users. Unusual login locations or attempts to create multiple accounts are monitored automatically. These measures also play a role in preventing money laundering.
2.3 Responsible Gaming Support
Using data on your gaming behaviour, bazi can identify potentially risky playing patterns and offer assistance when needed. Our Responsible Gaming section has tools for setting deposit limits, self-exclusion, and account suspension — these services work effectively through your account information.
2.4 Communication and Customer Support
We use your contact information to inform you of resolutions to issues, send important account-related messages, and notify you about new bonus offers. If you wish to stop receiving promotional communications, you can opt out from your account settings.
Information Sharing with Third Parties
3.1 Service Provider Partners
bazi works with third parties to provide certain services — such as payment processing, game software supply, and customer service platforms. These partners are given only the information they need to carry out their specific tasks. They all operate under strict confidentiality agreements.
3.2 Legal Obligations
bazi is required to disclose information where required by applicable law in Bangladesh or by a valid order from a competent authority. In such cases, we disclose only the information strictly necessary to meet the legal requirement.
3.3 Sale or Transfer Prohibited
bazi never sells, rents, or exchanges your personal information. Transfer of information to any advertiser, data broker, or unrelated third party is prohibited as a matter of policy.
Methods of Data Protection
4.1 Technical Security Measures
All data transfers on the bazi platform are encrypted via SSL (Secure Socket Layer) technology. Passwords are stored using industry-standard hashing algorithms so that no one can read them. Our server infrastructure is subject to regular security audits.
4.2 Access Controls
Only those bazi staff who genuinely need it for their work can access the sensitive information in your account. Every access is logged on record, and viewing or modifying data without authorisation is treated as a punishable offence.
4.3 User's Own Responsibility
The security of your account is partly in your own hands. Use a strong password, do not share your OTP with anyone, and make sure to log out after using a public device. If you notice any suspicious activity, inform our support team immediately.
Data Retention Period
5.1 Active Accounts
bazi retains all your information for as long as your account is active. During this period, the information is used for service delivery, security monitoring, and customer support.
5.2 After Account Closure
When an account is closed, we retain transaction records and identity verification information for a specified period to meet legal and audit requirements. After this period has passed, the data is securely deleted or anonymised.
5.3 Backups and Archives
Data held in system backups is cleared on a regular cycle. Archived data is stored in a maximum-security environment and accessed only in special circumstances.
User Rights
6.1 Right to Access Information
You can request details of the information stored in your account at any time. Contact our support team for this, and after identity verification the relevant information will be provided to you.
6.2 Right to Correct Information
If there is any incorrect information in your account, you can request that it be corrected. To change your mobile number, email, or address, this can be done through account settings or via support. Some changes may require identity verification again.
6.3 Opt Out of Marketing Communications
If you do not want to receive promotional emails or messages, use the "Unsubscribe" link in the email or opt out from account settings. However, messages related to account security or transactions cannot be stopped, as these are an essential part of the service.
Protection of Minors
7.1 Age Limit
All bazi services are for persons aged 21 or above only. We do not knowingly collect information from anyone under the age of 21. If it becomes known that a minor has registered, the relevant account is closed immediately and all associated information is deleted.
7.2 What Parents Should Do
If a parent believes their child has registered on bazi, please contact our support team without delay. The matter will be investigated and action taken as quickly as possible.
Policy Changes and Updates
8.1 Notice of Changes
When bazi makes significant changes to this Privacy Policy, users are notified via their registered email or through a platform notification. For minor or technical changes, only the "Last Updated" date at the top of the page is changed.
8.2 Meaning of Continued Use
If you continue using bazi's services after a revised policy is published, it is assumed that you have agreed to the new terms. If you do not agree to the changes, you may request to close your account.
8.3 Previous Versions
If you wish to read a previous version of this policy, please request it from our support team. We keep a history of the policy and are able to provide it in the interest of transparency.
Contact and Complaints
If you have any questions about this policy, a request regarding your information, or wish to report a privacy violation, our support team is always ready to help. To learn more about us, visit the About Us page, where bazi's background and goals are described in detail. You can also check our FAQ section for answers to common questions.
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